Privacy Policy

Last Updated: 17 September 2026

Quaint Refining respects your privacy and is committed to handling information shared through our website and business communication channels responsibly. This Privacy Policy explains the types of information we may receive, how we may use it, and how you can contact us regarding your information.

1. Information We May Collect

Depending on how you use our website or communicate with us, we may receive:

Name and contact details, including email address and phone/WhatsApp number.
Company name and relevant business details provided with a quotation, sourcing, repair, buyback or other enquiry.
Product, model, part number, quantity, condition and requirement details submitted through enquiry or RFQ forms.
Files, inventory lists, photographs, equipment labels and other information voluntarily provided with an enquiry.
Information you choose to provide when requesting stock updates, catalogues or other business communications.
Basic technical and website-usage information, such as IP address, browser/device information and pages visited, where such information is collected through website technologies or analytics tools.

2. How We Use Your Information

We may use information received through the website or business communication channels to:

Respond to enquiries, RFQs and requests for product availability or sourcing.
Evaluate repair, buyback, surplus inventory and asset-recovery enquiries.
Communicate regarding quotations, orders, repairs, sourcing and related business requirements.
Review uploaded photographs, inventory lists, labels and equipment details for the purpose of responding to your enquiry.
Provide requested stock information, catalogues or other business communications where appropriate.
Maintain, improve and secure our website and related business processes.
Maintain appropriate business records and comply with applicable legal, regulatory or contractual requirements.

3. Email, WhatsApp, Telephone and Other Communications

When you contact Quaint Refining by email, WhatsApp, telephone or website form, we may use the information you provide to respond to your enquiry and continue the relevant business communication.

Please avoid sending confidential, sensitive or unrelated information that is not necessary for the enquiry or transaction.

4. Website Forms and Uploaded Files

Information submitted through Request a Quote, repair, buyback, inventory or other website forms is used to review and respond to the relevant request.

Uploaded files may include photographs, inventory lists, product labels, part numbers and equipment details. By uploading information, you should ensure that you have the appropriate right or authority to share it with us.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential website functions, remember preferences, improve website performance and understand website usage.

Where third-party analytics, forms, communications or other technologies are used, their operation may also be subject to the relevant provider’s privacy terms.

You can control or disable certain cookies through your browser settings. Disabling some cookies may affect website functionality.

6. Sharing of Information

Quaint Refining does not sell or rent personal information for marketing purposes.

Information may be shared where reasonably necessary with service providers, contractors or technology providers that assist with website hosting, forms, communications, analytics, security or other business functions, or where disclosure is required or permitted by applicable law.

We aim to limit such sharing to information reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable administrative, technical and organizational measures to protect information against unauthorized access, misuse, loss or alteration.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. You should use reasonable care when sending information through email, WhatsApp or online forms.

8. Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, respond to enquiries, complete or document transactions, resolve disputes, meet applicable legal or regulatory requirements, or protect legitimate business interests.

9. Your Choices and Requests

Subject to applicable law and legitimate business-record requirements, you may contact us regarding personal information we hold about you and request appropriate access, correction or deletion.

You may also request that we stop sending non-essential promotional communications. Transactional or enquiry-related communications may still be necessary to complete the relevant business interaction.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Quaint Refining does not control and is not responsible for the privacy practices, security or content of those third parties.

We recommend reviewing the applicable third-party privacy policy before providing information through an external website or service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements. The updated version will be published on this page with the revised date.

12. Contact Us

For privacy-related questions or requests, please contact:

Quaint Refining

D-55, 2nd Floor, Sector 10

Noida – 201301, Uttar Pradesh, India